Today, I tried to apply for a job at McDonald's, as I'm fucking desperate, I have no real qualifications for anything, and my computer skills are self-taught (read: as far as an employer is concerned, I don't have them, as I have no certifications to prove it.)
However, McDonald's outsources their electronic employment system to a company called Aon Corporation. Going to their website, I find their self-description, which reads as follows:
Aon Corporation is the leading global provider of risk management services, insurance and reinsurance brokerage, and human capital consulting. Through its 37,000 professionals worldwide, Aon readily delivers distinctive client value via innovative and effective risk management and workforce productivity solutions.
The only one of their listed services that would have anything to do with employment is "human capital consulting", which sounds quite ill-defined to me.
Anyways, McDonald's has a main landing site that you start off your job search at... it's mcstate.com, which lists all fifty states in a list, each one being a link to a new site, with names like mcalaska.com and mcflorida.com, each proving essentially the same page, just tailored to each state - that being a list of municipalities for each state listed in the bottom-right. On an interesting note, they list both "Gainesville" and "Gainsville" as cities in Florida - the second one is merely a typo of the (correct) first. Goes to show that they don't even do basic fact-checking when compiling these lists.
After finding the location matching where I am at, I am taken to a page listing all the openings in my area - sadly, only a crew member position at the only McDonald's in the area - but that's fine. Clicking on it brings me to a page where I am also shown that openings for crew member are also at locations in areas right next to but otherwise outside my own (and my own area is only about 6 sq. mi. - 10 km2).
Each store shown on this page has two links - the store home page (which is just a generic info page), and an "Apply Here" link. The "Apply Here" link for each store contains an extra identifier to uniquely identify the store at the end of the URL, and takes you to a page that automatically redirects you to Aon's application system. The problem here is that the same identifier is again passed via URL token, and sometimes the Aon system doesn't even get the store-identifying token. This leads me to a page where I'm asked to enter a promotional code, which I was not given, and nor is one pre-entered into the entry box provided.
Worse of all, the Aon site is extremely slow to load, on the order of nearly 30 seconds per page. I am not using mobile broadband or a poor internet connection - I have a good broadband cable connection, with 10 megabits down and 1 megabit up - and nothing is using the network aside from the browser, as my router has a page where you can monitor network bandwidth in real-time, and it indicates less bandwidth usage than available on any dial-up connection - the slow Aon site loads slower than dial-up's max speed (56 kilobits per second).
I can see no real reason for this. This is 2010, I'm using Mozilla Firefox 3.6.3, and I cannot possibly see 10,000 HTTP requests against their server each and every second - nothing less than this would slow a decent redundant server system with a 100MBit symmetrical connection - the minimum standard for medium-ticket websites.
Obviously McDonald's doesn't care at all about potential customers, nor does it care to find a new business partner to handle their employment application system, since their current one is providing unacceptable service. I guess they'd rather me work at, oh, Burger King or Taco Bell, instead of at McDonald's.